Service Management System (IT Solutions)

Our Pricing

SERVICE MANAGEMENT SYSTEM (IT SOLUTIONS)

4000/year

Service Edition

  • Call Management (Call Entry, Cash Approval, Expenses)
  • AMC Management (AMC Agreement, Preventive Maintenace Reminder, AMC Expiration Reminder, Generate Bill Reminder)
  • Antivirus Reminder
  • Material Management (Repairing Inward & Outward, Material Track)
  • Marketing Management (Marketing Entry, Quotations Reminder, Quotations).
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7000/year

Business Edition

  • Call Management (Call Entry, Cash Approval, Expenses, Calls & Billing Track, Generate Bill)
  • AMC Management (AMC Agreement, Preventive Maintenace Reminder, AMC Expiration Reminder, AMC Billing Reminder.))
  • Antivirus Reminder
  • Material Management (Repairing Inward & Outward, Material Track)
  • Accounting Management (Purchase Order, Purchase, Bill(Sale, Service, AMC), Purchase Return, Sale Return, Supplier Outstanding, Customer Outstanding, Ledger Book, Profit & Loss and Balance Sheet.)
  • Marketing Management(Marketing Entry, Quotations Reminder, Quotations).
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12000/year

Platinum Edition

  • Call Management (Call Entry, Cash Approval, Expenses, Calls & Billing Track, Generate Bill)
  • AMC Management (AMC Agreement, Preventive Maintenace Reminder, AMC Expiration Reminder)
  • Antivirus Reminder
  • Material Management (Repairing Inward & Outward, Material Track)
  • Leads Management (Leads Entry, Vendor Management)
  • Rental Management (Asset Management, Rental Agreement)
  • Accounting Management (Purchase Order, Purchase, Bill(Sale, Service, AMC, Rental), Purchase Return, Sale Return, Supplier Outstanding, Customer Outstanding, Ledger Book, Profit & Loss and Balance Sheet.)
  • Marketing Management(Marketing Entry, Quotations Reminder, Quotations).
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About Service Edition

  • We have developed software exclusively for small skilled IT Service providers in a reasonable price.
  • This is complete helpful package for IT Service Providers which will maintains your whole IT business work-flow and follow-ups of respective work which will helps you to grow your business.
  • Daily Call Details, Annual Maintenance Agreement(AMC).

This application is exclusively designed for IT Service providers Companies.

Service Management System (IT Solutions) Comprises - Daily Incident Details, Business Work Flow, Billing & Bill reminder, Purchase, Payroll, Attendance Management, Marketing Management, Quotation & Quotation Reminder, User Management & Customizable Module Permissions and many other features as per Business Demands.

Annual Maintenance Contract (AMC)

IT Industries daily records get increase day by day. There’s nothing more frustrating than not being able to get to the information when you need it. Now we have solution for this with single click.

  • You can generate Annual Maintenance Agreement and can send to user through email from software itself.
  • We have added automation features in AMC to generate reminders for Preventive maintenance, AMC Expiration, Billing reminder.
  • Software will send notification to the clients to renew AMC when your AMC is getting expired and the same way it will remind you to contact them.
  • There is option to create comprehensive & Non- comprehensive agreement.
  • You can mention Number of Preventive Maintenance (PM) in agreement and you will get notification.
  • There is option in daily calls details to manage AMC calls.
  • You can set agreement billing cycle before agreement or after agreement.
  • There is option to mention billing cycle like (Monthly, Quarterly, Semi-Annually, and annually.)
  • You can set preventive maintenance cycle before agreement or after agreement.
  • You can send AMC Report to customer by email from software itself.
  • There is option in daily call details to manage AMC calls.

Daily Call details

This Module takes complete take care of Daily Incident Details and daily business information where you can generate Incident reports, Employee wise work reports, client wise Incident reports and many more. With this you can avoid daily unnecessary visits.

  • Option to categorize AMC calls, Warranty calls, Chargeable calls and free calls.
  • Email and SMS notification to client to acknowledge them.
  • If any call is pending more than 24 Hours, Application will remind you through reminder and email notification.
  • You can generate engineer’s productivity.
  • There is option to store critical issues and resolution in Knowledge Base article for future reference.
  • Book a call in seconds with predefined data.

Material Inward & Outward

  • You can manage your material inward and outward.
  • We can track material which are coming in office for repairing, Warranty, Damaged and Replacement.
  • Customer gets notification when you make entry of inward material to build trust relation between Customer and you.
  • Add Call ID to track material with Call ID.
  • Unique Material ID to track all material and there location.
  • We have given option to outward customer material.
  • When you make entry of material outward, customer gets email notification.

Mail & SMS Configuration

There is option for Mail Configuration to send mail to customer for every transaction, Like; Call Entry, Call Resolved, Material Inward and outward, Quotations, Marketing entry, AMC Calls Reports, AMC Entry and expiration.

Quotation

  • You can generate quotation and send to customer from software itself.
  • GST features and Auto calculation.
  • Options to add multiple Terms & conditions.
  • You can send notification to the customer through email and SMS to let them know about quotation.

Download Android App

You can download android app from here...

Module Feature Service Edition Business Edition Platinum Edition
DashboardDashboard
Call Management
Call Management Dashboard
Call Entry
Cash Approval
Expenses
Calls & Billing Track
AMC Items Integrations
Warranty Items Integration
Rental Items Integrations
Generate Invoice
Leads Integrations
AMC Management
AMC Dashboard
AMC Agreement
AMC Assets
Preventive Maintenace Reminder
AMC Expiration Reminder
AMC Billing Reminder
Generate Invoice
Add ReminderAdd Reminder
Material Management
Repairing Dashbaord
Repairing Inward
StandBy/Service Material Outward
Item Repairing
Third Party (Service Center) Outward
Third Party (Service Center) Inward
Repairing Outward
StandBy/Service Material Inward
Item Track
Stand By Item Track
Third party Item Track
Generate Invoice
Marketing Management
Marketing Entry
Quotations Reminder
Quotations
Leads Integration
Accounts Management
Supplier Purchase Order
Customer Purchase Order
Purchase
Invoice(Sale)
Invoice(Service)
Invoice(AMC)
Invoice(Rental)
Purchase Return
Sale Return
Supplier Outstanding
Customer Outstanding
Ledger Book
Profit & Loss
Balance Sheet
Leads Integration
Inventory Management
Stock
Stock Adjustment
Warranty Management
Warranty Track
Items Warranty expire reminder
Leads Management
Leads Dashboard
Leads Entry
Vendor Management
Leads Track (Sales)
Leads Track (Service)
Leads Track (AMC)
Leads Track (Rental)
Rental Management
Rental Dashboard
Asset Management
Rental Agreement
Rental Outward
Rental Inward
Rental Item Track
Rental Billing Track
Payroll
Payroll Dashboard
Employee Attendance
Salary Components
Salary Advance
Employee Fix Salary
Salary Slip
Customer Portal
Call Management Call entry
AMC AMC
Quotations Quotations
Invoice Invoice
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News News
Company Promotion Company Promotion
Own Domain Integration Own Domain Integration
Android Application
Call Management Call Entry
Leads Management Leads Entry
Add Reminder Add Reminder
USERS 10 10 10
Customers 500 750 1000
Prices 4000+GST/- Per Year 7000+GST/- Per Year 12000+GST/- Per Year